I've been to 5 game stops (2 are literally right across the street from each other, which has always baffled me) in the past month, only one of them had a DS-10 and it was used. Yesterday when i went to buy the DS-10+ they had no clue what i was talking about and thought I was referring to the large screen DS. I grabbed the used DS-10 off the shelf and said, "no no... the new version of this". they looked it up in the computer for me and the guy on the left goes "synnnthe s i zer?" and i said, "yeah thats the one". Apparently wasnt supposed to come in till today (aka tomorrow by yesterday's standards).
They were unaware of the DS-10+ because apparently they only pay attention to new 'games' that have pre-ordering and the DS-10+ isn't available for pre-order @ GS. I got the same comment from two other stores.
When I left I sat in my car for a bit as I made some phone calls and happend to be parked just in front of the store. After I had walked out, two of the three employees made a dash for the shelf where I put the DS-10 - both rushing to grab what I just laid down first. I watched them for a minute or so as they poured over the packaging and it's contents. I thought that was pretty funny.
As a side note: When they scanned the bar-code of the DS-10, nothing came up (did this to try and find the DS-10+ by name faster). I asked him if the DS-10 was also on the company's supplier list, he said no because it didn't come up but then also searched for it manually - only used inventory came up, no supplier.
BTW/IMO... GS employees are like the Radioshack "guys" in the gaming industry. By that I don't mean the cool electronics-rat that works there just for fun/access that was alive until the early 90s.. but rather the annoying *****s that breathe down your neck the whole time you're in the store and apparently know everything there is about everything. Although..1 store I've gone to does have cool employees and I stayed there and talked/joked with them for awhile.... one of the guys had just gotten into making electronic music and had a copies of Reason and Buzz modular and asked me a million questions about software, always got time for that