UPDATE: eBay Buyer from h**l!

[Re-Member]

PayPal and eBay are two entirely different companies though. You can dispute the transaction separately on PayPal and then provide them with all the pictures and emails as proof. It's worth a shot.

[Chewy]

totally agree. i am currently being denied a refund on a faulty item from a seller who waited for the grace period to expire today and then reported ME before i woke up and could report them...

Oh wow I also hate that, I hope it turns out well for you. I don't know what's wrong with people.

I had a buyer tell me one of the synths (Red Sound Darkstar) I sold on ebay a good while ago (at least a year ago, I think more) was defective. I checked everything before I packed it up, and it was working just fine. However, if I remember right, he was fairly civil about it and uploaded a video of the problem for me (jumpy encoders), and I took it back and gave him a refund even though I had said no refunds, because it was the right thing to do in that case. When I got it back, the encoders were indeed jumpy... dunno how that happened, but the point is some people are dicks on ebay when they don't have to be, and my experience is a good example of how things should be (with items that truly end up being "defective," at least, not talking about deceitful and messed up things like what happened to Aaron; Aaron shouldn't have to pay that guy s**t).

[db0451]

Yeah, this is similar: the fault _apparently_ did not exist before P&P. Well, to me, safe passiage in fully working order is also the seller's responsibility. but here I am, being implied I caused it somehow. I even said I'd take a 50% refund and keep it, to afford the attempted fix (parts) and inconvenience. I was given a counteroffer of about 20%... and now that the seller has opened the case before I could, I can't send any messages to them or eBay until the latter decide what they want to do. Hence why I hope they side with me. but this thread is about someone else, so I'll stop raving...

[Infinity Curve]

PayPal and eBay are two entirely different companies though. You can dispute the transaction separately on PayPal and then provide them with all the pictures and emails as proof. It's worth a shot.

E-b-a-y owns Paypal - FYI

[abruzzi]

PayPal and eBay are two entirely different companies though. You can dispute the transaction separately on PayPal and then provide them with all the pictures and emails as proof. It's worth a shot.

E-b-a-y owns Paypal - FYI

Yes, though by the end of 2015 they will be split.

That said, they have different management and decision makers, so they may decide differently. not likely, but possible.

[Zamise]

That is criminal and low, to throw it in your face like that, deserving of a police or FBI report. Thieves belong in prison.

[Infinity Curve]

Incredibly doubtful that the child company is going to go against the parent company.

[yorgatron]

I stopped buying & selling on eBay a long time ago. especially buying, after I was no longer allowed to pay with a money order from the post office.

I will still buy items from people here, or on other forums or auction sites, as long as I can pay with cash in person, or a money order if by mail.

[JayEm]

Problem is they already have his money. If it's anything like the last time I sold something on e-b-a-y, the funds are held until the buyer provides feedback. So whether he refunds it himself or not, they will just do the refund for him and then he is out the fees too.

The way e-b-a-y and paypal operate is borderline criminal if you ask me

eBay will debit may PayPal account. There's nothing I can do to stop the refund.

empty your account and delete all credit cards on file :p

but ultimately they'll win and you'll be out. sorry to hear that. this is a big part of why i never sell on ebay and rarely buy there.
its a good idea run by asshats too stupid to realize you need to offer fraud protection for BOTH buyer and seller.

[GuyaGuy]

She doesn't mention that a part of the unit that affects functionality is now missing after it was opened. You should at least repeat that to her so that she understands that it's a case of theft, not just scuffs.

Now, for the final insult. eBay has demanded that I give the buyer a refund anyway. Here's the note I received this morning:

Dear Aaron,

We're contacting you about the Elektron drum machine (eBay Item #: 161556478190) that you recently sold. I reviewed your email, and I understand that the buyer returned the item to you, but the manual was bent, the box was punctured, the unit has scratches and you believe the unit has been opened. I also understand that you received a note in the box as well. I'm sorry to hear that this transaction didn't go as expected. Let me explain what happens next.

eBay does not grant appeals based on the condition of the buyer's return. I know that the issue with this return was not your fault, and I appreciate that you did your part to make things right with your buyer. These kinds of problems are rare, but every online seller will encounter them at some point or another, so I hope you're not too discouraged by the situation.

I also see that you reported the buyer with your concern. I wanted to thank you for taking the time to report this situation to us. This is necessary to prevent future issues like this from happening in the future. For security reasons, we can't disclose any actions that are taken on another member's account, but if the buyer is determined to pose a risk to the eBay community, we will respond appropriately.

As the drum machine has been returned back to you we are asking that you issue a full refund to your buyer by the end of day on 2/8. If the refund is not issued within this time frame the case will be closed with a full refund being issued to your buyer. You will not be credited the final value fees if eBay is required to issue this refund to your buyer.

I know this isn't the news you were hoping to hear. Thank you for your patience and cooperation, and I wish you the best on eBay going forward.

We appreciate your help and cooperation.

Thank you for choosing eBay,

Mindy D.

eBay Customer Service

[plikestechno]

She does know that he actually stole a part of the machine, right? I was told that if i didnt receive the item in the same condition i sent it that i didnt have to refund but apparently ebay is tired of losing money that way as well.

Ebay's such a scammers paradise now on both ends of the transaction.

The response from Ebay is just as disgustingly psychotic. The person writing that note is clearly dead inside. I hope whatever they get paid is worth it for their soul. If my boss told me to write that Id get up and walk out.

Ebay got tired of losing money from scammers so they passed the scammers on to us. Their greed knows no bounds. They will do anything for the mighty and all holy FVF. I wonder how many of these they deal wwith a day. I wonder what percentage of ebay and paypal transactions go to dispute and claim these days.

Id say I was done with ebay but paypals just as bad. Time to go back to the old days of cheques, money order and trust, i guess. Great cure for gas though.

[ninja6485]

As soon as your item has been tampered with, including a note that says f**k you on the inside, it should become a matter for the police. How so you know the unit is not dangerous? And if the unit is yours, and the person damaged it, isn't that destruction of property?

[Bitexion]

Scene from the police station:

"Sir, we appreciate your concern, but there's been 10 new robberies and 4 murders recently, our staff is not available"

"But man, he sent me a note that said f**k YOU on it! That's like, ILLEGAL! And he said other ANGRY WORDS!

"Sir, I understand, but we have more pressing issues to deal with *pushes the call security button under the counter*"

[ppg_wavecomputer]

[...] *pushes the call security button under the counter*"

*Trapdoor opens in a Monty Burns-like fashion*

Stephen

[ninja6485]

[...] *pushes the call security button under the counter*"

*Trapdoor opens in a Monty Burns-like fashion*

Stephen

Release the hounds! lol.

But seriously. Dude could have sent back a bomb, or anthrax, or rigged it so that it's dangerous when it's plugged in. Either way, he f**k up your shiz... It's the job of the Po-po to serve and protect you and you're property. If you're concerned, your concern is worth their time. You pay taxes, which pays for their services. There's no reason to be bullied out of police action just in case your claim isn't serious enough for them. Someone damaging and stealing your property is serious enough for them.