Page 1 of 1

Alesis Ion - Dead "Voices"?

Posted: Sun Jun 25, 2017 4:46 am
by Conjure
Having the weirdest problem with my Alesis Ion.

Intermittently (once every few boots), some of the digital "voices" will fail to output anything. This can happen sometimes when I first boot the synth, or it can happen at any time after it's been functioning fine.

I've had this issue occur during the Test Mode too, where I can see that the keys DO in fact register up/down, yet the test tone (sine wave) doesn't always trigger. So strange.

Here's a video of it happening:


Any ideas? I'm going to try reflashing the 1.06 firmware now, but the synth wasn't doing this before :(

It doesn't always happen in this order either (6th and 7th key pressed triggers a voice). Sometimes it's every second voice, sometimes it's every 6th or 7th.

Re: Alesis Ion - Dead "Voices"?

Posted: Sun Jun 25, 2017 7:24 am
by Conjure
Reflashed the firmware. It was still doing it where one voice wouldn't trigger, intermittently depending on when it booted.

I switched the keyboard curve to Linear High and now I can't get it to do it currently. I'll keep an eye on it.

So weird.

Re: Alesis Ion - Dead "Voices"?

Posted: Sun Jun 25, 2017 11:47 pm
by Conjure
Annnnd it's doing it again.

Any help or ideas would be much appreciated :)

Re: Alesis Ion - Dead "Voices"?

Posted: Mon Jun 26, 2017 5:25 am
by Conjure
Here's the schematic in case anyone else is looking for it:

https://1drv.ms/b/s!Ai6MpYbwai1ojbZdgXlQCZPquaP09Q

Re: Alesis Ion - Dead "Voices"?

Posted: Mon Jun 26, 2017 6:45 am
by krzeppa
I guess it could be the DSP chips, but they way they are failing makes me think it may not be that.
I had a problem a while back with my Virus Indigo where the voices were acting funny too. It turned out to be a faulty ribbon cable, but the problem was exactly like you are describing.
I guess worst case scenario you could contact Alesis. I don't know how much help they'll actually be at this point since it's been out of production for quite some time. I just hope it's something that can be remedied. Good luck!

Re: Alesis Ion - Dead "Voices"?

Posted: Mon Jun 26, 2017 7:44 am
by Conjure
krzeppa wrote:I guess it could be the DSP chips, but they way they are failing makes me think it may not be that.
I had a problem a while back with my Virus Indigo where the voices were acting funny too. It turned out to be a faulty ribbon cable, but the problem was exactly like you are describing.
I guess worst case scenario you could contact Alesis. I don't know how much help they'll actually be at this point since it's been out of production for quite some time. I just hope it's something that can be remedied. Good luck!
Thanks for the reply :)

Here's another video of it happening, with some new symptoms that will hopefully pinpoint this :P


Re: Alesis Ion - Dead "Voices"?

Posted: Mon Jun 26, 2017 11:43 am
by krzeppa
That is really odd....I wish I could give you the answer, but I just don't know.

Re: Alesis Ion - Dead "Voices"?

Posted: Mon Jan 23, 2023 7:12 am
by granto
Hey, I just ran across this and am copying/pasting my own notes that may or may not be relevant to this. In my case, voices were just not working and I couldn't figure out and for a while I thought my unit was hosed!

If a Part doesn’t sound, make sure to check “Output Balance” in each part’s settings; set output to Main instead of Aux.